# Customer Relationship Philosophy

Coderblock strongly believes in building relationships with its users based on openness, honesty and mutual trust. Coderblock is committed to users who adhere to the [User Conduct Guidelines](https://docs-en.coderblock.com/coderblock-world/privacy-policy-e-guide-lines/user-behavior):

* Respond to user requests promptly and truthfully: the best way to get a quick response is through Coderblock's [Discord.](https://discord.com/invite/coderblock) 
* Allow users to manage their virtual worlds as they see fit, as long as they follow the guidelines above. 
* Respect users' privacy and do not intentionally act to harm it, as explained [HERE](https://docs-en.coderblock.com/coderblock-world/privacy-policy-e-guide-lines/privacy-policy). 
* Keeping users as informed as possible about future plans and progress: the best way to stay informed about Coderblock's developments is to participate in the [Discord](https://discord.com/invite/coderblock) community (following announcements in the dedicated channel and interacting with other community members and forums) and to subscribe to the Coderblock newsletter for important news and updates via email. 
* Listening to user feedback (there is a dedicated section on the [Discord](https://discord.com/invite/coderblock) server) and improving its services to meet user needs.